CAPM (Certified Associate in Project Management) Practice Exam

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Prepare for the CAPM (Certified Associate in Project Management) exam with our informative quiz. Test your knowledge through multiple-choice questions and detailed explanations to boost your confidence and readiness for the certification.

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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What does the cost of quality include?

  1. Only the cost of marketing

  2. Only manufacturing costs

  3. Costs incurred over the life of the product in preventing nonconformance

  4. Initial research and development costs only

The correct answer is: Costs incurred over the life of the product in preventing nonconformance

The correct answer is C. Costs incurred over the life of the product in preventing nonconformance. The cost of quality includes all costs related to ensuring quality in a product or service throughout its life cycle. This encompasses prevention costs, appraisal costs, internal failure costs, and external failure costs. Prevention costs are incurred to prevent defects from occurring in the first place, which includes activities such as training, quality planning, process improvement, etc. Therefore, prevention costs play a crucial role in maintaining the quality standards of a product or service over its life cycle.